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Frequently Asked Questions
Find answers to common questions about our services, payments,
and support. data.
VDFI Services Pvt. Ltd. offers AEPS, DMT, BBPS, Mobile
Recharge, DTH Recharge, Aadhaar Pay, and Micro ATM
services to help customers access secure and convenient
digital financial solutions.
Yes, AEPS transactions are secured through Aadhaar
authentication and banking networks, ensuring safe cash
withdrawals, balance inquiries, and other banking
services.
Most Domestic Money Transfer (DMT) transactions are
processed instantly. However, processing time may vary
depending on the recipient bank and network availability.
Yes, BBPS allows you to pay electricity, gas, water,
broadband, mobile, DTH, insurance, and many other utility
bills securely from a single platform.
Aadhaar Pay enables customers to make digital payments
using their Aadhaar number and biometric authentication,
eliminating the need for cards or cash.
You can reach our support team through phone, email, or
the contact form on our website for assistance with
transactions, services, or account-related queries.